DSC Neo Support

What should I do if my DSC Neo system has a low battery?

THIS INFORMATION IS TAKEN DIRECTLY FROM THE MANUAL FOR THIS ALARM SYSTEM. Trouble Indicators Note : Trouble #s are used to identify the number to view the trouble and depending on the keypad type being used, identifies which LED or digit illuminates to display the trouble. Similarly, Trouble Notification identifies the range that may be […]

How add or change user codes for DSC Neo system?

THIS INFORMATION IS TAKEN DIRECTLY FROM THE MANUAL FOR THIS ALARM SYSTEM. To Open the Access Codes Menu 1. Press [*][5] OR press [*] and use the scroll keys to navigate to Access Codes and press [*]. 2. Enter [Master or supervisor code]. 3. Enter [User #] OR scroll through the list of users and […]

How do bypass zones on my DSC Neo system?

THIS INFORMATION IS TAKEN DIRECTLY FROM THE MANUAL FOR THIS ALARM SYSTEM. To Bypass Individual Zones 1. Press [ *] to enter the function menu. 2. Press [ *] or [ l]. If required enter your [ access code] or present your proximity tag. 3. Directly bypass zones by entering their [3 digit zone#]. If […]

How do I arm and disarm my DSC Neo system?

THIS INFORMATION IS TAKEN DIRECTLY FROM THE MANUAL FOR THIS ALARM SYSTEM. To Arm the System in Away Mode: 1. Ensure all windows and doors are closed and that the Ready indicator is on. 2. To arm using the Away key, press and hold the Away key for 2 seconds and, if required, enter your […]

Why is my DSC Neo system beeping?

THIS INFORMATION IS TAKEN DIRECTLY FROM THE MANUAL FOR THIS ALARM SYSTEM. Trouble Conditions Occasionally, you may have a problem with your Alarm Controller or telephone line. If this happens, your Alarm Controller iden¬≠tifies the problem and displays an error message. Refer to the provided list when you see an error message on the display. […]